Terms and Conditions of Sale
TERMS OF SALE
Transparent purchasing guide.
General ConditionsOBJECT
These General Conditions apply to the remote purchase of products via the Internet from Global Distributions SAS di Niccolai Fabio e C. (hereinafter Fight Club), with registered office at Via Selvaggia Vergiolesi 3 - 51100 - Pistoia - Italy, Tax Code and Florence Company Register number 02342200488, VAT no. 02342200488 and owner of the website http://www.fightclubstore.com. Each purchase transaction will be governed, for those entitled to whom it applies, by the provisions of Legislative Decree 206/2005 and subsequent amendments and, with regard to the protection of privacy, will be subject to the provisions of Legislative Decree 196/2003.
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE
The purchase of goods on the website www.fightclubstore.com is subject to the Customer's full acceptance of these general conditions of sale. Therefore, before placing an order, the Customer must carefully read these general conditions of sale and, in the case of electronic orders, confirm acceptance by selecting the appropriate box and the one for acceptance of unfair terms. By placing an electronic order, the Customer confirms that he or she is aware of and unconditionally accepts these general conditions of sale. If placing an order by email or fax, the Customer is required to submit these duly signed general conditions along with the order.
PURCHASE METHODS
Customers may purchase products from the Fight Club online catalog, viewable at www.fightclubstore.com, by placing an order electronically, by email, or by fax. It is understood that the image accompanying a product may not be a perfect representation of its features, but may differ in color, size, and accessory products shown. Fight Club reserves the right to accept or reject orders, in whole or in part. The contract is deemed concluded upon acceptance of the order by Fight Club via email. Order confirmation must be provided within 48 hours of receiving the order. If order confirmation is not provided within 48 hours, the order will be deemed rejected. If the order was submitted via an online form, Fight Club's acceptance of the order must contain a summary of the applicable general and specific terms and conditions, information regarding product features, and a detailed description of the price, payment methods, cancellation policy, and delivery times and costs. In the event of unavailability, even temporary, of some of the ordered items, Fight Club will notify the Customer within 48 hours of receiving the order, also indicating the order processing times for the temporarily unavailable items. In this case, the Parties may agree:
a) that the order will be processed with a single delivery when Fight Club has availability of all the items ordered; or
b) that the order is fulfilled by delivering, within the terms set out in these general conditions, the items available at the time of the order and by subsequently delivering, within the order fulfillment deadline indicated in the aforementioned communication, the items temporarily unavailable; in this case, the shipping costs for the delivery of the items not immediately available will be borne by Fight Club; or
c) that Fight Club delivers the available ordered items and issues a purchase voucher to the Customer for the value of the temporarily unavailable ordered items.
d) All promotions published on the site do not apply to products already on sale or to kits unless otherwise specified. The promotion is applied once the actual purchase price has been reached, excluding shipping. Otherwise, it will not be applied.
ORDERS ACCEPTANCE
The contract stipulated between Fight Club and the Customer shall be deemed concluded upon receipt by the Customer of the order confirmation, containing the complete indication of the price, including shipping costs, the payment method and delivery times.
Fight Club is expressly excluded from any liability, under any title, contractual or non-contractual, for direct or indirect damages to persons and/or things resulting from the non-acceptance, even partial, of an order.
PAYMENT METHODS
Payment for items must be made either by cash on delivery, bank transfer, postal order, PayPal, or credit card. If paying by PayPal, postal order, or bank transfer, the customer must send proof of payment via email. If cash on delivery is chosen, payment must be made in cash. The ordered goods will be shipped only after the amount due has been credited to Fight Club's account.
The reason for the bank transfer must include:
- number and date of the Proforma Invoice;
- name and surname of the order holder.
DELIVERY COSTS
Delivery costs are the responsibility of the Customer, except as provided below:
a) For orders from customers who qualify as consumers pursuant to Legislative Decree 206/05, which exceed €69.90 and are paid in advance, shipping costs will be borne by Fight Club, unless the shipment consists of more than one package, in which case the costs will be borne by the customer. For orders equal to or greater than €69.90 but paid cash on delivery, the customer will be charged a surcharge of €2.90.
b) For orders from gyms and sports clubs, shipping will be paid by Fight Club provided that the order is greater than €150.00, the shipment does not consist of more than one package, and advance payment is made.
If the goods stored at the courier's warehouse are not collected within 3 business days due to repeated failure to deliver to the address indicated by the Customer when placing the order, any additional logistics costs will be expressly charged to the Customer. Shipping rates are detailed in the attached table. Please note that this rate is per package; therefore, any changes in shipping costs due to double packages will be communicated to the Customer at the time of order confirmation.
Smaller islands and remote areas have different rates depending on the location.
DELIVERY TIMES
Delivery will be made to the address specified when entering customer information, unless the customer specifies a different address when placing the order. The order will be processed within fifteen business days of order confirmation, barring delays attributable to the courier and provided the customer has paid for the goods (unless the order is cash on delivery). Therefore, Fight Club cannot be held liable for any delays in processing the order or in delivering the ordered goods due to the customer's failure to pay promptly. The customer may contact Fight Club for information on the status of the shipment.
EXCHANGE OF GOODS AND REPORTING DEFECTS
The Customer must notify Fight Club by email on the day of delivery if the goods received do not match those ordered, specifying the reasons for the discrepancy (e.g., size, color, etc.). Fight Club will exchange the goods once the Customer has returned them, provided that the goods are returned in their original packaging. Fight Club will cover the shipping costs for the new goods and the return of the non-matching goods. The Customer must notify Fight Club by email of any defects within three days of receiving the goods, providing photographic evidence of the alleged defects where possible. If Fight Club determines, based on photographic documentation provided by the Customer, the existence of the reported defects, it will collect the defective goods from the Customer at its own expense and, at the Customer's discretion and subject to availability, exchange the goods, refund the price, or issue a voucher to the Customer for an amount equal to the price of the defective goods. Any other form of compensation for any damages, including indirect and consequential damages, is excluded.
RIGHT OF WITHDRAWAL
The Customer, if entitled as a consumer pursuant to Legislative Decree 206/05 and subsequent amendments, may withdraw without penalty and without specifying the reason, within ten working days of receiving the goods. The right of withdrawal is exercised by sending, within the aforementioned deadline, written notification to Global Distributions SAS, Via Provinciale di Montalbano, 32, 51030 Serravalle Pistoiese PT, by registered mail or by advance fax or email, confirmed by registered mail within the following forty-eight hours. The registered mail is considered promptly sent if delivered to the accepting post office within the aforementioned deadline. In lieu of the aforementioned notification, it is sufficient to return the received goods by post or courier within ten working days to Global Distributions SAS, Via Provinciale di Montalbano, 32, 51030 Serravalle Pistoiese PT. Return shipping costs are the responsibility of the Customer; furthermore, reimbursement for the costs of delivering the goods to the customer cannot be requested.
For the purposes of the deadline, the goods are considered returned when they are delivered to the accepting post office or shipping agent, without prejudice to the Customer's liability towards Fight Club for loss and/or damage to the returned goods until such goods are returned to Fight Club. The goods must be returned intact, unused, complete with all their parts and in their original packaging (envelopes and boxes). In the event of returned goods that are not intact or incomplete with their packaging, Fight Club must notify the Customer in writing by email; in this case, the goods returned by the Customer will not be refunded and will remain at the Fight Club headquarters available for collection by the Customer. If the Customer has not collected the goods within ten days of receiving the aforementioned notification, Fight Club will be free to use the goods. In this case, the Customer's right to a refund of the price paid for the goods is excluded.
The shipment of the returned goods is under the exclusive responsibility of the Customer.
If the right of withdrawal has been properly exercised, Fight Club will refund the amounts received from the Customer within fifteen days of receiving the returned goods, and in any case within thirty days of the date Fight Club became aware of the exercise of the right of withdrawal. Alternatively, if agreed with the Customer, Fight Club may, instead of proceeding with the refund, issue the Customer a voucher for the amount paid by the Customer for the purchase of the goods, excluding the refund of shipping costs.
The sums are considered refunded within the aforementioned term if they are actually returned, sent or re-credited with a value date no later than the expiry of the previously indicated term.
In the event of withdrawal or refusal to pay by cash on delivery, despite having chosen this payment method in the order, subsequent orders will only be accepted if the Customer pays in advance.
COMPETENT COURT
In the event of any disputes between Fight Club and the Customer, the Court of Florence will have exclusive jurisdiction, except as provided by Legislative Decree 206/05 and subsequent amendments for Customers to whom this regulation applies.